Privacy & Cookies

Last Updated: 29-08-2023

Thank you for visiting EM Cricket South Africa (“we,” “our,” or “us”). We are committed to protecting your privacy and providing you with a secure online experience. This Privacy and Cookie Policy outlines our practices concerning the collection, use, and sharing of your personal information and the use of cookies when you visit our website or use our services. Please read this policy carefully to understand how we collect, use, and safeguard your information.

1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you visit our website or use our services, including but not limited to:

Name

Contact information (e.g., email address, phone number, postal address)

Payment information (e.g., credit card details)

Usernames and passwords

Demographic information

Purchase history

Any other information you provide to us voluntarily

1.2 Non-Personal Information: We may also collect non-personal information such as:

Browser type and version

Operating system

Referring website

Pages viewed

Clickstream data

IP address

2. How We Use Your Information

We may use your personal information for various purposes, including but not limited to:

Processing and fulfilling your orders

Communicating with you about your orders and account

Providing customer support

Sending you promotional offers and updates (you can opt-out at any time)

Customizing and improving our services

Analysing website usage and trends

Complying with legal requirements

3. Cookies

3.1 What Are Cookies? Cookies are small pieces of data stored on your device when you visit our website. They help us improve your online experience by remembering your preferences and actions.

3.2 Types of Cookies: We may use the following types of cookies:

Essential Cookies: Necessary for the website’s basic functionality, e.g., for shopping cart management.

Functional Cookies: Enhance your browsing experience by remembering your preferences.

Analytical Cookies: Help us analyse website traffic and improve our services.

Marketing Cookies: Used to deliver relevant advertisements to you.

3.3 Cookie Settings: You can control and manage cookies through your browser settings. Please note that disabling some cookies may affect your experience on our website.

4. Information Sharing

We may share your personal information with trusted third parties who help us provide our services, such as payment processors and shipping companies. We will not sell or rent your personal information to third parties for marketing purposes without your consent.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information

Object to or restrict the processing of your personal information

Withdraw your consent

Receive a copy of your data

Lodge a complaint with the relevant data protection authority

7. Contact Us

If you have any questions or concerns regarding this Privacy and Cookie Policy or your personal information, please contact us at:

info@emcricketsa.co.za

8. Changes to this Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this policy periodically for updates.

By using our website or services, you agree to the terms of this Privacy and Cookie Policy.

Last Updated: 29-08-2023